[Resolved] Elica — Complaint ID : 99_1949170

Ankur1883

Aug 24, 2021

Address:

Whitefield, Bangalore

I have raised a complaint (Complaint ID : 99_1949170) on 23 July and it's been more than one month I have not got any support from customer care and as well as a local store. Every time I call in for an update I am only being told: Sir we are sorry and your part is in order state from Pune. I am failing to understand how does it take more than a month to get the complaint resolved in any form.

It is mental harassment for me to call every time for an update from you guys. This is the worst service I have ever faced from any electronic company and I will definitely not buy anything else again from Elica and will not recommend also to anyone.

Requesting help on a priority basis.

Ankur Sharma
Ph : [protected]

Was this information helpful?

No (0)

Yes (3)

Sep 25, 2021

Complaint marked as Resolved

Elica India customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Elica India Customer Care's response Dear Customer,

Greetings from Elica India.

With Ref to your telecom communication with our service team the appointment is been scheduled for tomorrow.

Thank you Elica India
[protected]