[Resolved] Elica — Complaint no: 182845 - built in hob (model - vetro 4b 75 sp r he)

Mariyam

from Coimbatore, Tamil Nadu

Address:	641004
Website:	Elica Pune

We've been facing lot of problems with elica 4 burner stove. At first it was the knobs which used to get heated up very soon as a result we couldn't even touch it. They changed the knobs twice but the current ones are getting very tight and now the burners are not working even after using a lighter. Have written several emails and service engineers keep coming and checking the issu but no resolution till date. Extremely disappointed with their lack of apathy and sense of responsibilty.

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Nov 12, 2016

Complaint marked as Resolved

Elica India customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2016

Elica India Customer Care's response Dear Sir/ Madam,

Apologies for the inconvenience caused. Please share your CRM Id so that our Customer care Team can contact you.

Our Customer Care contacts are as follows, Call Toll free number :[protected] / [protected]. Or you may SMS “Elica service to [protected].

Thank you
Elica India