[Resolved]  Elica — cooktop vertro

Address:Pune, Maharashtra, 411015

Its been almost two months, however i didn't get the resolution on my old cook top. Service engineer visited to my place and i have provided all the details for warranty. I was told that elica team will contact you regarding replacing the burner as it has life time warranty. However i didn't get any call or response from any one. Please let me know if i should wait more time or throw my old cooktop as its useless for me without burners. And really i want to understand when elica is saying it has warranty does it really mean for elica?
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Dec 28, 2017
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2017
Elica India Customer Care's response
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Nov 22, 2017
Updated by shyamjkrishna
complain Number is 407174
Complaint comments 

Comments

Gas stove burners are not working. After switch on gas stove, it is getting off after 2-3min. need support very urgently.

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