[Resolved]  Elica — Delay in attending to a complaint

I had purchased a elica cook top on 25th August 2020 and on using the same I notice 2 burners are not working properly.
The flame is very less and when decreasing the flame the gas turns off.

I had raised a complaint on 23rd November and had also mentioned it urgent. Your associates had mentioned the techcian will visit asap but till today no one has called or visited. I call the Customer care daily and I get the same reply that technician will come asap

Kindlu look into the matter and arrange for the technician ASAP

Regards
Vijay doshi
[protected]
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Aug 10, 2021
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2020
Elica India Customer Care's response
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
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