[Resolved]  Elica — Elica 4 burner Gas stove

Address:

Kalina, Santacruz East, Mumbai

I had purchased Elica 4 burner gas stove from Kohinoor Electronics, Santacruz west on 9th Feb 2021. From last 1 month I am facing an issue wherein two burners (BIG and MEDIUM) were'nt burning (extremely low flame) hence registered a complaint with Kohinoor on 10th Jan 2022. They forwarded my complaint to glen gas services. A technician named Anil visited my place and repaired the stove on 18th Jan 2022. But since last 2 days again the flames have reduced and I am facing the same problem, I registered my complaint with Glen Gas services yesterday and they were supposed to send some senior technician to my place for checking but no one turned up. I have also registered my complaint with Anand of Kohinoor Electronics. My warranty of the gas stove will expire on 9th Feb. I feel cheated and have lost faith in the brand. I need replacement of the product or refund as I don't want to go through this problem repeatedly nor do I have the time to keep following up with your gas agency. Please provide replacement during the warranty period. Attached invoice FYR.