[Resolved]  Elica — Elica 4 burner Glass cooktop bursted causing injury -CRM ID 310865

Address:	Pune, Maharashtra, 411060
Website:	www.elicaindia.com

On 14th march night this elica brand glass cooktop blasted when my wife was cooking...glass fragments were all where in my kitchen..the noise was not less than a real blast..my wife got injuries on her hand ...she was using this since 6 months with all the safety measures.

it was a shock for all o[censored]s, my kid was there just before the incident...why Elica is manufacturing such life risk stuffs???
and to the worst the customer care service is awful ...we called them again and again..after two days a technician turned up with no knowledge ..he left within 5 minutes saying he would report to CC people.
I will never recommend anybody to go for Elica's any of such products.

This is very bad experience. I will circulate this matter all where in social media and will take to higher authorities if its not resolved at the earliest possible.

Provide me the compensation or replace this defective product with a steel cooktop ...
SR no of product : INE46S[protected]