[Resolved] Elica — elica chimney

Sam Nallasivam

from Kottayam, Kerala

Address:	600122
Website:	[email protected]

Elica service engineer took the motor / chimney, stove and collected money on 16th june. As on date no update.

Message from. Elica:

Hi sam complaint number for elica chimney repair is s9c15000039. Service will be provided within 24 hours. Technician name is mr. Vivek and contact number is [protected]. Visiting & inspection charge is rs.600/-. For any assistance call +91-[protected] (9am-5.30pm)

When i have contacted today, they say give rs. 6000 or they will not return the stove.
Regards
Nallasivam.

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Jul 30, 2018

Complaint marked as Resolved

Elica India customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2018

Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]

Verified Support

Jun 26, 2018

Elica India Customer Care's response Dear Madam, Please post the below comments for 1st customer.
Dear Sir, Greetings from Elica India. The below given complaint ID doesn’t belongs to Elica. You are requested to share us your registered contact No. or CRM ID (6 digit unique ID ) so that we can trace your complaint history in our CRM. Thank you Team Elica.