[Resolved] Elica — Elica dishwasher not working within 6 months | |||
I had purchased elica dishwasher in June end. On January 18th 2021, It started giving error code on panel on and off. I called elica customer service and fixed .Swevice person came two times in a week of span. First he told me may be inlate valve is not working then next day capacitor is not working .Finally he opened dishwasher and said motor needs to be replaced. It been more than 2 weeks but problem is not resolved. Poor customer service as I wanted to talk with head, customer representative told twice head is not available, he will give you call in an hour .Never got any call from him.I am very much disappointed in brand elica as it's been only 6 months and product is not working plus pathetic service. In future never going to buy any elica product Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Elica India customer support has been notified about the posted complaint. Verified Support Feb 03, 2021 Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Verified Support Feb 03, 2021 Elica India Customer Care's response Dear Ma’am, Apologies for inconvenience caused Please share Registered mobile number / CRM ID so that we can assist you. Thank You Verified Support Feb 08, 2021 Elica India Customer Care's response Dear Customer, Greetings from Elica India. With Ref to your telecom communication with our service team the appointment is been scheduled for tomorrow. Thank you Elica. | |||
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I am daily following with your customer care .They are not able to tell me when dishwasher 's motor will come and not able show any tracking detail.I haven't spent so much money to waste time on calling your customer care and washing dishes by myself from past 2weeks.It was my biggest mistake that I purchased product from no customer care service. My no is [protected].
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