[Resolved]  Elica — Elica Three Brass Burner Cooktop Hob

I bought Elica Hob in 2019. There were multiple issues which was addressed by me to Elica customer care. However the review is about current experience.
Within 2 years Hob's burner got damaged and I got it replaced before the warranty period laps. After 7 months again Hob's burner got damaged so I called Elica's Mumbai representative who then visited my home. They also realized both the burners which were replaced by them are damaged and it is risky to use it. I had told Sachin (Mumbai representative) already that the product is out of warranty and the replacement you did couldn't work even for 7 months, at that time he said we will take care of it and now they are saying the product is out of warranty and denying for the replacement of burners. Burner of this hob is very expensive in this budget one can easily purchase new Gas stove. As a customer, I genuinely would like to give a review about the product, it's 100% a waste of money product. I use hob for only 2 hours maximum in a day and keep it clean. If it can't even last for 3-4 years and is that delicate. That means it's not useful for any house. You need to understand your product to improve the quality of it and by then it's sells. Otherwise, Elica's customer market will be one time purchasers who may not want to purchase or suggest it to others for future purchase.