Elica — Expensive hob burners gave problems several times and now Elica service want us to pay 5000 to replace

Address:

Pune

Purchased Elica 4 burner hob in Oct 2019. Hob functioned for some time and started giving problems. Got it serviced 3 to 4 time every time with payment of at least 1000 Rs. This time they said to replaced burners for 5000 Rs. Previously had Kalf hob which lasted for 12 years without much of trouble or service. But this one after paying more than 38000 Rs not functioned well for even one year. When complained, no much of help. In my option the product is not fit for Indian kitchen and need to tested and banned