1104,jal, Unicca emporis,muthsandra main road,varthur, Near family mall, Near family mall, Near family mall
Hi,
Few weeks ago I raised a complaint about my gas hub repair issue and elica customer care assigned a service center.
After repeated follow up technician from TMS cooking gas services arrived at home to solve the problem and he changed few inner parts and charged 1850rs from us and a day after I observed the issue occurred again and I contacted service center assigned by elica again and they assured me that technician will visit again and resolve the issue .They didn't show up after repeated follow up and when I tried to contact elica customer care they said they will talk to technician and get back to me. I did not get any response from Elica customer care center[protected].Whenever I tried to reach them they disconnect the call .we bought many appliances from Elica.Here onwards I won't suggest any one to buy elica products as their customer service is very bad.
Thanks
Siva free borra
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Jan 7, 2022
Complaint marked as Resolved
Elica India customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2021
Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
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