Elica — Gas leak from burner of cooktop

Complaint no. GJE[protected]
Dt: 03rd january 2024.

Gas leakage from one of the burners of Elica cooktop.
Raised complaint earlier on 29th December 2023 and technician visited and charged INR 450 and invoice not received yet.
Issue is still not resolved and the ticket was raised again on 03rd January 2024.

After reminding a couple of times on the customer call number, I still haven't found any response from your end.

Please, note this is an issue regarding gas leakage and concern for the safety of my family members.
Awaiting a positive response as soon as possible.

Regards,

Harshad Mungra

[protected]