[Resolved]  Elica — Gas stove not working properly

Address:Mumbai City, Maharashtra, 400067

I purchased a gas stove from Kohinoor electronics if brand Elica. The sales person advised me it is a nice Italy brand.
But since my installation, that is almost 3 months back, the stove is not working properly.
Inspite of registering complain with elica as well as kohinoor, none actions are taken.
Initially a junior technician came from elica, but he couldn't solve my problem. He left saying they will arrange for a Senior technician. But nothing is happening.
Even after speaking to kohinoor electronics regarding the same, they just keep saying that they are working from their end but nothings happening.
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Nov 12, 2016
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
May 27, 2016
Elica India Customer Care's response
Hi,

Requesting you to share your contact details, by which our customer care team will get back to you.

Thank you
Elica team
[protected]
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