[Resolved]  Elica — gas stove not working properly

Address:147001

I bought elica gas stove having 4 burner for my new house kitchen with a hope that it will work smoothly but despite various reminders to the dealer/co. It is not working properly. One of the burner does not work. Elica engineer did not repaired it well. I have completely fed up from it. The dealer did not provided good after sale service. I need it to be replaced. Elica company is indulged in misselling of its product and get big amount of money from its customers but does not provide good quality product. It is purely a cheating with the innocent consumers.
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Feb 27, 2018
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2018
Elica India Customer Care's response
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Complaint comments 

Comments

Burners are not working properly. Red flame and utensils getting black with smoke. Gas Dealer service person could not help and asked to contact the company.

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