Address: | New Delhi, Delhi, 110087 | Website: | elicaindia.com |
Dear Madam/Sir
I am a Elica Gas Stove/Hub User from last 2 years.
I regret to say that your company is not providing after sales services to your customers.
i HAVE BOOKED A COMPLAINT ON[protected], on 10.02.2016 on 13.02.2016 one of your executive came to our place and explain me that all 3 burners have to change and we have to pay for mixing tubes. He didnot have any of the part along with him.
he told me that we will receive a call from the company and they will explain me the expense and if I will confirm only then they will send the things.
after that your company gone to silent mode, nobody called me up about my complaint.
On 19.02.2016 I again called up on above mentioned number they would not have any previous record or anything with them.
I again booked my complaint but sorry to say that till date i would not received any call or any executive from your office.
this is to request you to do the needful and not make us regretful that we r using your product.
Awaiting an immediate action.
regards
Priya
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