Elica — High Charge for servicing & part replacement and not provided bill

Address:The Leaf, Yewalewadi, Pune-411048

I have done servicing for Elica 4 burner gas stove which is charged me Rs 750 for servicing and one small part is changed for Rs.2250 which is very high cost. Service man did not provide me bill. I called multiple times to customer care for bill, but they did not sent bill yet. I am not satisfied with service, and I have a doubt about originality of part changed. Could you please refund my Rs. 3000. If not, I want to go to consumer court for the same. I have call recording of call with customer care.

Please do the needful action on priority.

Thank you.

Regards,
Yogesh Patil
[protected]
Was this information helpful?
No (0)
Yes (0)
Elica India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Elica India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    621
    Pending
    24
    Resolved
    362
    Elica India Phone
    +91 92 4300 7666
    Elica India Address
    37/1/1 Kondhwa Pisoli Road , Pisoli, Pune, Maharashtra, India - 411060
    View all Elica India contact information