[Resolved]  Elica India Cooking Range — Glass broken. Elica have neither technician nor spare parts

Address:

New Delhi, Delhi

its almost six days that when the complaint was lodged and for the last six days, they have no one to visit and have a look of damage. finally on writing on their FB page, their person visited and in one minute he left confirming that the YES the Glass has broken and it need to be replaced and they donot have the same in their stock. it may take 10 -15 days . no estimate provided and incase of replacement how will they proceed. ther is no idea. such a useless and hopeless company. seen many such similar complaints on this forum, which remained unresolved. people should write on their FB page so as others also got to know and they avoid this brand. having a worldwide reputation does not mean it will sell without the customer support