[Resolved] Elica — Installation of elica | |||
I recently shifted to thane hiranandani in a rented apartment. From last 3 days i am struggling to get the elica gas stove burner fixed. When contacted the concerned lal bhadur some technician who was delaying this installation, i had taken leave to just get this fixed but it's been wasted. When called the customer care number they say this area is not under them and call the concerned person only. This is real frustrating where people talk about customer service and such people are appointed as customer service executive and technicians. Was this information helpful? | |||
Aug 10, 2017 Complaint marked as Resolved Elica India customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Verified Support Jul 10, 2017 Elica India Customer Care's response Dear Sir We tried calling on your number ([protected]) but there is no response from your end however As per the telephonic conversation the site supervisor Mr Mathew the product installation is done. | |||
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There is one more problem is that, the supply tube ( rubber tube ) which passes gas to the burner is damage at the starting point.