[Resolved] Elica — installation of elica chimney which we bought but taking forever to install the same

Shruthi s bhat

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	Www.elica.com

Worst ever experience i have experienced so far... Customerservice centre don't care to even call or care to come to place to do installation. Even if they come they don't know how to do the installation... If you call customer care they talk as if they do a favour for you... And don't ever bother to take up any action.. If you escalate further the coordinator talked as if she don't care at all... Why the hell are you guys in business if you cannot provide service??? Now i don't know what to do with product which is just sitting at home without installation... Also the guys who came took 1000 rs and went off and nobody care to give any explanation regarding that as well...

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Dec 24, 2017

Complaint marked as Resolved

Elica India customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]