Elica — Microwave oven

Address:

D 201, Shreepad celebrations Palampur adajan surat

I purchased an oven in the month of august 2021. Due to my interior works we’re not completed I installed it in the month of December only. In the month of January oven was not working. Called for a service person from the company. He came and said some door problems. I need to buy something so will come within one week then nobody came. I called again after 2 weeks one person came and said that doors frame is broken. May be done by the one who came before. He said we will replace this and all. He also gone. Now nobody is coming and no reply from the company. I mailed them two times but no reply. After that one lady called and said we have to pay for that. I said no your service person only done that. How can I buy a new door for what he did. Now nobody is coming and I am waiting and calling them last two months