[Resolved]  Elica — My Elica Kitchen Chimney Issue

Address:4-1-23/1, tadi thota street, peddapuram , 533437, Andhra Pradesh
Website:www.elicaindia.com

I have registered a complaint on my kitchen chimney with the Elica customer service on July 8th of 2021 the first time.
The chimney is making a weird sound & the also the normal sound had been increased which makes my family hard to use it.
And ever since that day they haven't sent a technician to me yet.
Now the customer service want to close my request without even trying to solve the issue, even after 80 days of asking me for feedback via phone calls .
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Nov 4, 2021
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2021
Elica India Customer Care's response
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Complaint comments 

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My chimney is not working, i am trying to connect with elica customer care but they are not responding and not sending anyone to fix it.

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