[Resolved] Elica — No resolution of elica autoclean chimney issue after 2 months follow ups
B
bharatgoel24
from Hyderabad, Telangana
Oct 10, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
I have purchased Elica auto clean chimney in Apr'21. Auto clean option is not working since start. Raised tickets multiple times and even after multiple follow ups with customer care, they could not arrange any service technician in 3 months, It is such a pathetic experience while following up since ages just for a technician visit. They are literally looting the customers and do not care at all once they purchased the products.
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Nov 16, 2021
Complaint marked as Resolved
Elica India customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2021
Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
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