Elica — performance quality of hob

We had purchased hob one year back, initially the burner flames were not good enough leading to delay in cooking.
The service personnel visited twice he cleaned the burner nozzle and casting cabs. He said the casting cabs need to be changed for higher flame and quick cooking.
Yesterday again we called on serrvice engineer as flames were too low. Now this service engineer changed the burner nozzle and flame increased. But he said thecost of each nozzle was 3200. Replacing all burner nozzles will cost us almost 60 % of hob cost.
Is this strategy of your management for revenue generation
Was this information helpful?
No (0)
Yes (0)
Elica India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Elica India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    621
    Pending
    24
    Resolved
    362
    Elica India Phone
    +91 92 4300 7666
    Elica India Address
    37/1/1 Kondhwa Pisoli Road , Pisoli, Pune, Maharashtra, India - 411060
    View all Elica India contact information