[Resolved]  Elica — Poor installation and after sales service of my Elica hob

Address:601 Amar Tower ADMarg Juhu Mumbai 400049

Poor installation -
Wiring issue
No gasket installed

Post sales service -
9-10 complaints in 11 months. Poor response. Different sales person at every service. Inadequate service on every visit. Lack of components and false claims to return back for further service.

I am suffering after buting this product and would advice NO ONE to buy it. I have already started telling my friends and colleagues to NEVER buy an Elica
Product. And I am
Giving negative feedbacks on as many oortals as I can.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2020
Elica India Customer Care's response
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Elica India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    621
    Pending
    24
    Resolved
    362
    Elica India Phone
    +91 92 4300 7666
    Elica India Address
    37/1/1 Kondhwa Pisoli Road , Pisoli, Pune, Maharashtra, India - 411060
    View all Elica India contact information