[Resolved]  Elica — Request for Gas stove replacement

Address:CASA ITALIA APPLIANCES- CHANDANAGAR(A DIVISION OF THANUJA ENTERPRISES) GANGARAM VILLAGE, HYDERABAD ,TELANGANA -500036

I brought gas stove on 3 rd of April 2021, CASA ITALIA APPLIANCES-CHANDANAGAR (A Division of Thanuja enterprises ). but it's performance is very poor. Fire is coming from front on off nobes and some damage is also happens to that gas stove ( 4 burner). We raised a complaint on 7 th of April 2021.and asked for product replacement But nobady respond from company side . We are waiting from
4 days and we are left the product at company.

Invoice no : Ect/00015/21-22
Supplier ref no : CN NO : 921 3.4.2021

Regards

S chandrasekhar reddy
Mail id : [protected]@gmail.com
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Elica India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    621
    Pending
    24
    Resolved
    362
    Elica India Phone
    +91 92 4300 7666
    Elica India Address
    37/1/1 Kondhwa Pisoli Road , Pisoli, Pune, Maharashtra, India - 411060
    View all Elica India contact information