[Resolved] Elica — Service

EvaOlive

from Vepagunta, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh

After installing my built in oven, Elica has not sent any techinician to explain or give a demo. The after seeing that the fan is not working in the oven, I complained time and again to Elica but did not get any response. The Elica dealer who sold this item to me so has shut down the place. Finally after 2 years of complaining, a technician came and took the fan in the oven for replacement. That was last month. He has not called and does not pick calls. Please do the needful immediately

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Complaint marked as Resolved

Elica India customer support has been notified about the posted complaint.

Mar 26, 2015

SChaitrali's response Dear EvaOlive, Our sincere apologies for the inconvenience caused. Pl share with us your contact # so that we can get in touch with you to resolve the issue. For any further assistance, pl. call our customer care number[protected] or send us an sms Elica Service ur Name and send it to [protected], or email us at [protected]@elica.in. Thank You, Elica Customer Care.