[Resolved] Elica — technician did not visit after complaining
R
Ria Lodha
from Pune, Maharashtra
Address:
Pune, Maharashtra
Website:
www.elicaindia.com
I had called the customer service 5 days ago for repairing the built in microwave they said the technician would come in 24-48 hours. The technician called and said he would come the other day but till date he didn't show up. I took a leave from the office that day. Tried calling him a couple of times but he didn't receive the phone either.
I called the customer care again yesterday and again the process started but nobody visited up till now.
Was this information helpful?
No (0)
Yes (0)
Sep 18, 2017
Complaint marked as Resolved
Elica India customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2017
Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details, by which our customer care team will get back to you. Thank you Elica India Team[protected]
My address is...ward no.9 house no.148
Rattan Magotra
Sabzi Mandi udhampur
Jammu &kashmir
Pincode 182101
My four burner built in hob electronic ignition is not working...please repair it...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Rattan Magotra
Sabzi Mandi udhampur
Jammu &kashmir
Pincode 182101
My four burner built in hob electronic ignition is not working...please repair it...