Estillo Furnitures Tollygunge Complaints & Reviews

I have purchased a tv unit on june2017 from estillo netaji nagar tollygunge, the product cost rs 12500 the product was damaged i complained several times but they did not change my product instead they are putting some colors on it and told all products are like this only. It is laminated with chinese paper within 2 -3months it is getting more damaged.4times i have comaplained now they are not responsing. Total wastage of money. Worst quality....

This is to state that i mr. Mackie order no 51529 would like to cancel my order and request a refund back to my card which i paid with due to misbehaviour of mr. Ashutosh mondal and failure to deliver my product for the past two days my delivery was due on the 31st but till now it has not been delivered. Please cancel my order and refund the same at the earliest....

I've purchased wall unit - 1156, costing Rs. 21000/- just 1 year before (March 2016) from Avani Mall Estillo furniture. However, we have observed that fungus formed outside the wall unit in last two months. Though, it was promised (now also posted in Estillo site) that the product is highly durable & promises a long lasting usage duly crafted with pre-laminated engineered wood. So, how can I bear with this controversial statement with reality...

Sir
I bought a eco l shape sofa set from estillo furniture city centre 2 rajarhat on 23/6/2017. The order no is cc/30375. They delivered the set on 25/62017. When it was unpack in front of company's men i found one leg cap was missing of single sofa and in two places the leather was torn & by sellotape it was covered... They adviced me to complain immediately, in front of company's men i called them & md irfan had registered my complain....

I bought a centre table model number-mrb-659 of rs 15, 900, on 28th feb 2017, order no. Ms/50700 on aadit nanda's name. The purchase was done from mani square mall estillo showroom and delivered in few days time, another person came after few days to fix it, from the very first day the silver coated corner pieces below the marble top were broken and some areas of black table below the marble top was unpolished. We informed the man who had...

I hade purchased dibing table order no. 2304. After few days i found that bottom glass is not supported well and laser pasting is loose and unable to hold glass. I called their service team but no body came. I reached at their city centre 2 mall outlet and told about complaint raised and which was mentioned in their register. The guy sitting their was adamant and rudely told to escalate this and gave email id [protected]@gmail.com...

Thr is a fat - dark-nonbengali staff (Manisq showroom) whose behaviour is very rude. He talked to me so rudely when i asked him to replace a glass accrdng to my time.. Even the person who was sitting at reception is a callous one. I was waiting to pay, n he was too busy in a converstn over mobile. He was on n on wth his chat. Very un-proffsionl staffs....

I have ordered a sofa from the estillo shop at city centre 2 costing Rs [protected]. Even after one and a half months the product has not been delivered.they have taken an advance of Rs 10000 at the very first day of booking. Every single day they are lying regarding the product delivery. I have lodged a complaint in West Bengal consumers department....

After instalation one part was damaged. It took several phone calls and e mail to make them correct it. And now after one month of instalation they are not coming for final touch of polishing. Though i have clearly mentioned about polishing in the note given to the installer and they also told us that polishing will be done. Now they are either not picking up phone or telling lies. During selling the salesman also assured us about after-fitting...

Dont buy any product from estillo furniture.kol 700040 shop manager is very horrible..they alwys threated cutomer after full payment..the manager is a big chiter.i buying a baby desk but unfortunetly the desk is broken in packet.estillo fittings team open the pack & infrm me they replace .but stil now not replace.the kol 700040 showroom manager told me over phn u do any thing our product come from indonesia.we r not responsible at prseent.few...

We have booked a 2 wardrobe on 25th Nov 2015 and it was installed on 2nd December 2015. After installation the lock cap was broken in front of the person who was installed. When we asked them to change he said "we don't have the extra one you kindly write it on the invoice we will submit", we wrote the same and till date no one is concerned to repair the thing. First of all we had selected other design of wardrobe but they sent another design...

Pathetic service and ill mannered staff. Bunch of hooligans rather "Para er DADA" type guys "korbo na jan, ja korarar korun" Having a very bad rather miserable experience with Estillo furniture store in Netaji Nagar. On 28th October we had logged a complain for fungus and few other defects like the shelf is bend, rust on hinges and the lower drawer is open like its channel is non functional. But only fungus issue was written down in register,...

I went to the store in the Tollygunje branch in Kolkata on 14th Sept 2015 where I paid 14967 in total- 5000 as token money for a set of Hydraulic storage bed, a side table, a dressing table and a 3 door almirah and 9967 for a mattress in health range. Despite me telling them repeatedly, they wanted to swipe the entire amount of 65XXX/- and not agree on EMI payment though they advertise the same. The mattress was supposed to be delivered immediately....

I, MUSTAFA HOSSAIN CHOWDHURY writing dis msg to u for dat 3 months ago i had brought a rocking chair from ice skating, and now the hand of the chair wood is getting damaged only 3 months its going and ur wood is not so good, plz kindly take some action about dis otherise i have to take action about ur company the ORDER NO IS 4446 and my ph no is [protected]...

I have bought a three door wardrobe from estillo furniture on 19.07.2015 at a cost of Rs. 18, 600. The order No. is HP/1047. Within 5 days of delivery it got covered with too many fungus and ruined my costly garments. I have complained many times to the shop but they do nothing but giving me a complaint no. 2507. I fear that this fungus whether effect the health of my family members. The wardrobe is standing just like an unnecessary thing...

To Whom It May Concern, Would like to bring to your notice that I purchased 1 Sofa Set (3 + 1 + 1), One Coffee Table and One Shoe Rack under the Independence Exchange Scheme (Offer Discount - 30% + 15%) which was offered by Estillo. Unfortunately after the delivery of the Sofa Set, we identified few defects and immediately informed the store about the same (Same evening when it was delivered), but it seems nobody was bothered...

I have bought C69 4 seater dining table from Estillo ranikuthi store on January 10, 2015(see bill attached). From the very first day of installation I noticed the table is not stable at all though ignored. But later I found that one of leg is detached from table i.e. the laser pasting was damaged, and this happened again after the technician fixed it. The laser pasting are being loosened again & again . I have faced same issue with all...

I have bought C69 4 seater dining table from Estillo ranikuthi store on January 10, 2015(see bill attached). From the very first day of installation i noticed the table is not stable at all though ignored. But later i found that one of leg is detached from table i.e. the laser pasting was damaged, and this happened again after the technician fixed it. The laser pasting are being loosened again & again and I have faced same issue with...

I bought a Shoe rack from Estillo Furniture on 11 Aug 2013. The representative informed us at the time of sale that, the product is water proof as it is laminated and comes with 5 years of service warrenty. The service warrenty is as per below - If the ply/mdf board is bend then it is covered under warrenty and will be replaced - There will be a free polish every year and the person will visit the place with in Kolkata free of cost and...

I had purchased a 4 seater dining table from Tollygunge showroom on 12 Dec 2014. The price of the product was Rs 27000. However within one month, one of the chair had defect and after repeated calls no body came to fix it. I lodged complain #1458 few weeks back but till date no body came to attend it. I am thoroughly fed up with the poor quality of service and would recommend no one to buy estillo product....