Eureka Forbes — 2 months not even acknowledgement of complaint for vacuum cleaner

Address:Pune, Maharashtra, 411013
Website:www.eurekaforbes.com

I bought vaccum cleaner in October and got damaged in November last year. 29th November sent a request to repair, 10th Jan reminder and finally called 25th Jan to figure out what these guys are up to. Why a simple request cant be handled. The smart guy on call center said email and call center is diff department so i can raise a request now. Wow!!
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Anand,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team
Kanhere.[protected]@gmail.com

Give me your email id, i can share the email trail. There has been no ticket raised till date to my problem. Your call Center manager vijendra/virendra you dont worry Sir i will get it checked personally it has been escalated to highest level. I think one ticket you should raise against yourself for not entertaining such a simple request.

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