[Resolved]  Eureka Forbes — Ag cd genius ro+uv+uf water puifier (serial no. [protected])

Address:Bangalore, Karnataka, 560048
Website:www.eurekaforbes.com

Hello sir/madam,

I purchased a brand new machine (Eureka forbs - dr. Aquaguard genius model) on thursday (09 mar 2017) and it was installed on sunday (12 mar 2017).

It stopped working on tuesday (14 mar 2017) after installation. I called a person who installed it and problem was resolved.

On friday (17 mar 2017) it again stopped working.

I am fed-up with this machine and it feels like i got cheated. Could you please take some necessary actions to resolve this issue asap?

Serial no. [protected]
Seller name: more mega store, mahadevapura, outer ring road, bangalore

Looking forward for some quick response.

With regards,
Mayank sachan
+91 [protected]
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Apr 25, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2017
Eureka Forbes Customer Care's response
Dear manusachan,

I have noted your concern and have highlighted the same to my team at Bangalore. They'll get in touch with you for further help.

Regards,
Priya
Verified Support
Mar 21, 2017
Eureka Forbes Customer Care's response
Dear Manusachan,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Priya
Complaint comments 

Comments

Sir
With due respect i am state that 2 time put complaints but no body coming for repair my ro water tap...so please send your engineer... My RO is under warnty period... My address is...9/D/7 arawali apartments indiragandhi nagar jagatpura jaipur 302017
Mob no [protected]
Girraj prasad meena
Eureka Forbes Customer Care's response, Mar 23, 2017
Verified Support
Dear Girraj,

I've shared your issue with my team at Rajasthan. Be assured they'll address your concern at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Mar 23, 2017
Verified Support
Dear Girraj,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Priya

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