[Resolved]  Eureka Forbes — Aquagaurd magna ro

Address:Chennai, Tamil Nadu, 600044
Website:www.eurekaforbes.com

I purchased aquagarud ro from eureka forbes first i have to made several follow up for getting my machine delivered sales person mr vivek [protected] followed me till he got the cheque after that i followed him for 8 days for machine delivery. After that i followed 4 days literally to get this installed by this time sales person stopped taking my calls so all this follow up made with mr vinoth kumar [protected]. Real trouble started when my ro did not worked the water was not getting filtered and i was getting the same tap water. Now i registered complaint (Complaint number [protected]) with their customer service team and they promised for same day service on 24/12/16. Today after 3 days also no one turned up and customer service team gives the same promise of same day service without any shame.

I have never seen such a shameful employees in any company.
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Jan 27, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2016
Eureka Forbes Customer Care's response
Dear Anand,

I am concerned to note this and have forwarded your issue to my team at Chennai. They will get in touch with you soon to address your concern.

Regards,
Priya
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