Eureka Forbes — Aquaguard CRYSTAL NXT

I had purchased Aquaguard crystal nxt water purifier in March 2020. From the next month of purchase, the machine started giving complaints. We were asked to spend 1200 for a separate unit and cost of another component. But it went on giving complaints and every time a technician comes, he is neither able to find a reason not get it resolved. It went on for months.
Later the dealer who sold the product took initiative and got a new machine replaced as the old machine coul not be repaired by the company.
The new machine was installed in November 2020. From then on till date we had to call service technician twice as the new machine water output is so low that it takes 2 hours for a pot of size 5 litres to fill.
It seems the product has technical issue. I have been suffering for nearly a year now. Kindly help.

Rajendra Kumar
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