[Resolved]  Eureka Forbes — aquaguard ro/uv

Address:

Ranga Reddy, Andhra Pradesh, 500084

We have purchased Aquagurad RO/UV from Croma stores, Kondapur, Hyderabad in March, 2016. While purchasing it has been told that 1 year free service ( 3 times). But there was no response from Aquaguard. Then when we called up all our details were entered wrong in database. So, only one free service was done instead actual 3.

Later we paid AMC for two years ( Two services per year ) in March, 2017 but that too is not registered in Aquaguard database. I have been calling them up for past one month and already given complaint for regular AMC service. There is no response from them.

We have already registered a complaint ( No. [protected]). Whenever we call to Eureka customer care they will be saying within hours the technician will come. But there is no response from them no technician visited any time. Dont know where to raise this complaint.

Really frustrated with Eureka Forbes service. I request to someone address this and escalate. Really pathetic service request dont buy Eureka forbes products.