[Resolved]  Eureka Forbes — Asking for refund because of misguided by salesperson

Address:	Mumbai City, Maharashtra, 2150
Website:	www.eurekaforbes.com

Hello
My name is vinit d bhuva, your present costomer from about a month.
My registered mobile number is [protected]
Well i had ordered a water purifier around 23 days ago, a sales person had came to our home to take a order and take payments.
I had clearly mentioned my water conditions at my home, based on it my requirements were ro, uv, tds.
The sales person had suggested us that dr. Aquaguard classic + will b best gadget for us. And we beleaved that eureka forbes wont cheat us (By the way his name was manoj tiwari) and placed order. On arriving of the gadget we soon learned that the taste and smell of water is not upto the mark. The undrinkable water comming out of it worsen the situation. We placed around 6 complaints but our request s are literally ignored. The management department in our locality (Nallasopara, mumbai, maharashtra) do not pick our phone calls.
On regurlarly calling and complaining from about 20 days they do made contact wit me.. But they do not speak about positive action towards our requests. It cause mental pressure on us. I have learned abt 30 days payback thing on your website. But this in practice do not function. But instead blutter rubbish and try to make excuses.
We wanted a refund for the product and you can take your product back.

The people working here are not upto the mark in their service providing skills. This causes problems for the costomers.
Ignoring problems and just bothered abt selling products are not a good kind of business.