[Resolved]  Eureka Forbes — Complaint not attended by eureka forbes.

As on date 13/9/2014 i found insects (ants and larva) in the main tank of my Aquagaurd enhance Green RO. So i complained next day (14/9/2014) on[protected], the customer care executive said that it will be difficult for her to send someone on Sunday but she will try. That day a technical person came afternoon and after seeing the product he said the filter and belts are required to be changed. My mother was at home at that time she said to him that he must clean the appliance and tell the reason that if insects are found in main tank then what is purpose of changing the filter and belts. He did not stayed for a while there after listening this and went away saying that first you buy yourself filter and belts then call me for service. It was very rude for him to say this. I dont know his name else I would have mentioned here. I want to mention here that product was serviced 45 days ago by eureka forbes representatives and according to me the reason of insects entering the main tank is loose top cover of machine. The filter and Belt can not be the reason of insects entering in the main tank. After the incidence i again complained on same number, no one came. On the next day (15/9/2014) i again complained by calling that number. On 16/9/2014 i complained again, no one attended till now (17/9/2014). This product was bought by me because of name of the company. But i did not know that the company provides very poor after sales services. I am having very bad experience of this company and have decided to stop recommending Eureka forbes products to my friends and family. I am professionally an Engineer, hence decided to not recommend Eureka forbes products in our office also. Er. Amritpal Singh [protected]@gmail.com