Eureka Forbes — Confirmation regarding complaint.

Address:

Muzaffarpur, Bihar

Few days back I have made enquiry:
1. Whether during annual maintainence service of Nova Aquaguard purifier, carbon component which is relplaced with older one is not company sealed?
2..Whether it is mandatory to take back old used Filter & Carbon component & returened to company.
My point is that it does not seem healthy to supply spare part loose one & to take back discared spare parts.
My request is to clearify the fact by the company itself. to my satisfaction & to do away with such practice which may cause confusion/
regards, Dr. Anil Kumar Sonha,
Road No.4, Juran Chapra, Muzaffarpur, Bihar
E.mail"[protected]@gmail.com
Mobile:[protected]