[Resolved] Eureka Forbes — delay in visit for repair

karnatiramesh

from Mumbai, Maharashtra

Address:

CGWB, Div-10,Bhujal Bhawan, Khandagiri, Khordha, Odisha, 751030

My self k. Ramesh working in cgwb government of india office we have one aqua guard ag crystal plus purifier vide si no: [protected] (Photo attached) purchase from local market at bhubaneswar in the year 2017. Since last 4 months said machine is under repair we contacted several times but no response from you end. Kindly send your technician immediately to repair the same at the earliest. Kindly contact: [protected]

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Sep 25, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Aug 11, 2019

Updated by karnatiramesh My self K.Ramesh working in CGWB Government of India office we have one aqua guard AG Crystal Plus Purifier vide si No: [protected] (photo attached) purchase from local market at Bhubaneswar in the year 2017. Since last 4 Months said machine is under repair we contacted several times but no response from you end . Kindly send your technician immediately to repair the same at the earliest. Kindly contact: [protected]

Verified Support

Aug 12, 2019

Eureka Forbes Customer Care's response Dear Ramesh,

I am unable to trace your details with the given contact number. Please share your customer ID & registered contact number here to help me assist you accordingly.

Regards,
Anita

Verified Support

Aug 21, 2019

Eureka Forbes Customer Care's response Dear Ramesh,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita

Verified Support

Aug 22, 2019

Eureka Forbes Customer Care's response Dear Ramesh,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Anita