[Resolved]  Eureka Forbes — Didn't get installation till now

Address:	508207
Website:	Eureka Forbes

We bought the Aquaguard-Geneus-RO-UV-UF through paytm and delivered on 05/12/2017 to pincode 508207. On friday we called the customer care for installation and we are informed that with in 48 hrs technician will be coming.

On 05/15/2017 we registered a complaint and the number is [protected] .Still now we didn't get the installation done and every day your customer care people are telling that they will be coming today for n no.of times. The people at customer care are so rude that they will question us why it is showing as dealer for our call even though we told that we are customer for 3 times. Every day we have to call them and wait for 1 hr to get the same request escalated to some supervisor and they doing nothing in the end.

Your customer care people can change the records and tell us different pincode and phone number what we have provided when asked at different times.

Atleast we asked the supervisor to give the hyderabad technician number so that we will provide the transport charges and get that installed but the person told they don't have the contact number after waiting for more than an hour in a call. If you people are not having the number then how will you get that installed ?

Please let us know when will be the installation be done at earliest possible actually we have lost the hope on your company and we don't have any patience to wait and call your customer care people only to listen it will be done today for everyday.