[Resolved]  Eureka Forbes — Dr. aquaguard classic uv, [protected].

Address:Kannur, Kerala, 670103
Website:Eureka Forbes

The brand new water purifier dr. Aquaguard classic uv, [protected]. The unit not getting switched on from last seven days. Till date19.09.2016 no action from your service department.

The dual filter is having problem, the water was coming very slow
Very sorry to inform that after so many repeated mails and calls to your office and regional office, kannur, kerala state no action from last seven days.

Three weeks back technician came and he serviced the unit and after that the unit has became silent.

From the day of installation on 27th jan 2016 this unit is giving trouble.
Unit sl no is 6071760, installed on 27.01.2016, customer name: sapna ravindran, pullambil road, manjodi, thalassery, kannur dist, kerala.

Three months back the unit got off during working, then they replaced the entire circuit board. The unit is defective needs replacement. Please treat this as urgent.
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Sep 19, 2016
Updated by Ravindran Kanathil
My contact mob no is [protected]
Sep 19, 2016
Updated by Ravindran Kanathil
my e-mail address is [protected]@gmail.com
Verified Support
Nov 03, 2016
Eureka Forbes Customer Care's response
Hi Ravindran,

I understand your concern. Please share with me your registered contact number/ customer ID as it will help me assist you better.

Regards,
Leena
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information