[Resolved] Eureka Forbes — dr aquaguard magna is faulty

akshit17

from Panaji, Goa

Address:

Thane, Maharashtra, 400615

1) engineer never visited for installation even after several calls were locked as well as made

2) the purifier has some defect and it does not fill water up to maximum level intact fills only half or 1 litter against capacity of 7 litter tank

3) to solve this issue we had again locked the call but same no engineer has turned up

I think pureit is better brand than dr aqua guard (Which i was using earlier) really fed up of this machine and now i can not even return it absolutely waste of money and water

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Nov 12, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

Eureka Forbes Customer Care's response Dear Akshit,

Request you to send in your registered contact number/customer ID. It'll help my team to trace your issue & resolve the same as soon as possible.

Regards,
Priya

Verified Support

Nov 21, 2017

Eureka Forbes Customer Care's response Dear Akshit,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya