[Resolved] Eureka Forbes — Ec i clean vacuum cleaner - no demo given till now | |||
I had purchased ec i clean vacuum cleaner from your salesman named mr. Sumit nandi from sodepur region on 23.03.2017. After that i repeatedly asked him to provide a demo of the machine so that i could use the machine. But he continued to give excuses for not providing demo. Then i contacted your customer help line[protected] on dated 15-05-17, 21-05-17, 25-05-17 and 26-05-17. But every time i have been given assurance that the said product will be demonstrated within the span of 24 hours. But it do not happen. So it is felt that i have wasted my money to buy the product from mnc like you. Besides, at time of selling the product, your salesman assured me a free gift of provogue watch from the company which is still awaited. Now, at this stage, i ask the company how i get the product demonstrated and what about the gift assured by your salesman of sodepur region mr. Sumit nandi ?? from : suman biswas, sodepur, kolkata mob: [protected] product code: [protected] Was this information helpful? | |||
Jul 3, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support May 28, 2017 Eureka Forbes Customer Care's response Dear Suman, I have escalated your concern to my team at Kolkata. They will connect with you to address the same. Regards, Anita Verified Support May 29, 2017 Eureka Forbes Customer Care's response Dear Suman, I've received an update that your issue has been resolved. Do let me know if you need any other help. Have a nice evening ahead! Regards, Anita | |||
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