Eureka Forbes — Enh-uv

Address:Kolkata, West Bengal, 700 008

Service technicians have deferred service of my water purifier (Enh-uv) due on 19/05/16 (Amc from 21/05/13 to 20/05/16) for last consecutive dates despite prior appointment and resulted which i had to postponed my busy schedule works on couple of days. Lastly on 17/05/16 at 5.44 p. M one technician boy (Mobile no. [protected]) has refused to come to my home for giving service of the same and said that company will contact me later. So, i fell to understand who will give service of the product. Due to deficiency of service on the part of the company i shall be constrained to take legal action, if necessary. Please treat this matter as urgent. Asim kumar biswas, tripti abasan, 58 a, sontosh roy road, flat - 3d, kolkata - 700 008. (Mob no. [protected])
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our registered mobile no [protected] from tirupur tamilnadu, we are complaning regulary from 7th of may till today dt 17 may 2016 we have not received any responce from service center, they provide 7 to 8 mobile number to contact with area manager service person till now we can not understand what to do, it is better any way i can refund my money at any cost to refund it

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I have problem from when I buy water can't filter to lower tank.so I complain near about 7days but still complain not solve.contact mob- [protected].

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Hi Amannisha,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team

Eureka Forbes — regarding water purifier

The purifying machine is totally dead for the past three days. If rectified soon it will be good as there is no other source of drinking water for our family.

Eureka Forbes — service delay

Product purchased on 10th oct 2014 by Mr Rakesh Awasthi have complain about service delay which yields to improper functioning of machine(aquasure) and delay in pursuing of complain done on 28th Jun 2015
Hi sasi.1963.[protected]@gmail.com,

We regret the inconvenience caused to you. Request you to share your contact details/ complaint no/ customer ID to help us resolve your issue at the earliest.

Regards,
Eureka Forbes Team
Hi rakesh awasthi 1,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team

no service

comp no [protected] raised dated 20 oct13 my mob [protected] Comp Activity no [protected] Complaint raised on Sunday 20th. So far nobody tuned up to repair. Same complaint getting repeated many times.
Hi Amannisha,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.

Pathetic Service

My Aquaguard water purifier has stopped working for the last 7 days. No service. Pathetic service. No drinking water for the last 7 days.

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