[Resolved]  Eureka Forbes — eureka forbes aquasure xpert problem

Address:Pune, Maharashtra

I have bought this product 3 years back for 21, 000/- and belive me i have already spent 15, 000/- on this product after that just of repair. And again its causing issues i don't want to repair it any more. Stay away from aquasure line of products. Eureka forbes is not what i thought about them. Very disappointed. I could have bought bisleri instead of this crap.
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Nov 17, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
Eureka Forbes Customer Care's response
Dear Satprit,

I'll surely have my team get in touch with you. Kindly share your registered contact number or customer ID here for further assistance.

Regards,
Anita
Oct 11, 2018
Updated by Satprit Sandhu
please contact me at [protected]
Oct 12, 2018
Updated by Satprit Sandhu
Still havn't received any response...
Verified Support
Oct 12, 2018
Eureka Forbes Customer Care's response
Dear Satprit,

Please re-share your registered contact number or customer ID via message as the details provided by you are showing protected. It will help my team to assist you further accordingly.

Regards,
Anita
Verified Support
Oct 15, 2018
Eureka Forbes Customer Care's response
Dear Satprit,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita
Complaint comments 

Comments

My customer code no [protected].Anova water purifier is on AMC since 22/11/2016 to 21/11/2019.But no maintenance service has been carried out in this year. Due to this the purifier is not working. My phone no is [protected].
Please do the needful as emergent.
Thanks
Eureka Forbes Customer Care's response, Oct 17, 2018
Verified Support
Dear Baleshwar,

I've raised your request with my team in Ranchi. They will surely connect with you at the earliest to service your unit. Request your patience meanwhile.

Regards,
Priya
Eureka Forbes Customer Care's response, Oct 17, 2018
Verified Support
Dear Baleshwar,

As per the recent conversation you had with my representative, I understand that your concern has been resolved. Do get back to me if you need any assistance in future.

Regards,
Priya

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