Eureka Forbes (Eurosmile) — Failure to give service.

sarang1520

from Gwalior, Madhya Pradesh

Address:	Bhopal, Madhya Pradesh, 462039
Website:	www.eurekaforbes.com

Contract number[protected]
Customer name - k. somarajan

I have availed a service contract with eurosmile a eureka forbes service unit on 2/11/15 for the routine quarterly service for the aquaguard purifier installed. the cost of the contract is 4190 rupees.

The service center have failed to provide even a single service since the contract was availed i. e. 2/11/15.

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Comments

milind wadhwani

from Bengaluru, Karnataka

It has been more than a month, that I am following up with your team. I have paid 5680rs to purchase 3years AMC from your service agent, I have not received any reciept or invoice for the same. Could you validate below mail and check the contract number given to me.

Received the amount of Rs.5680/- from Mr. Milind Wadhwani towards AMC for 3 years ( All the filters will be replaced per year inclusive of Sediment, HCCB, RO membrane and mineral catridge. Total 3 time replacement( Even the filters are in the working condition will be changed ) and 9 free servics will be attended within the AMC period ) AMC period starts from[protected] to[protected].

The AMC contract number is [protected].

The serial number and unit number is attached below.

Note: Sediment filter is replaced and service attended on[protected].

Advance paid : Rs. 500/-
Balance : Rs. 5180 /- Rupees Five thousand one hundred and Eighty only.

BANK DETAILS
Name : Nithin ( EFL Accountant )
Account number : [protected]
Bank : Axis Bank
IFSC CODE : UTIB0000785

Thank you for Registering with us.

Regards
Rakesh ( EFL Euro Smile TL )
[protected]

Eureka Forbes Customer Care's response, Aug 13, 2018

Verified Support

Dear Milind,

I've responded to your concern via Twitter & have escalated the same to my team on priority . They will resolve the same at the earliest. Appreciate your patience.

Regards,
Anita