Eureka Forbes — False information by Sales Executive of Eureka Forbes

Address:Kolhapur, Maharashtra

I was staying at kolhapur. I called eureka forbes number for a new water purifier. One of sales executive viz. Mr Shivaji Kamble (his code9047629) visited my home, tested water and suggested for AG Classic Model. I told him that my transfer is due in 3-4 months. He said not a problem sir, you can change it within one year by installing new RO by making difference payment. However on transfer to Delhi when i contacted for RO as here the TDS level was very high, it was told me that there is no such company policy and you may get only rs. 2000 for your product. And if you want to buy RO only 2000 max 2500 will be lessed. Sir I spend rs. 8990 on this product on 02.07.2014 undet invoce no. [protected]. In Nov 14, I shifted to Delhi and the product is in its Box till now. If the sales person gives the correct information i would have purchased RO. Please look into the matter. Yogesh Dosodiya [protected] [protected]@gmail.com
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Eureka Forbes customer support has been notified about the posted complaint.
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Dear Yogesh Dosodiya,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team

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