[Resolved] Eureka Forbes — Forbes trendy wet & dry dx

vivekk534

from Hyderabad, Telangana

Address:	Ranga Reddy, Andhra Pradesh, 500019
Website:	www.eurekaforbes.com

We purchased the eureko forbes vaccum cleaner in april 2017, it has a warranty as well for 1 year. After we getting the vaccum cleaner to home the wheeles of it werent working, even we fix it tightly that doesnt work properly. Staright away it gets comes out of it and breaks down to 2 pieces, logged a complaint one person came and he said he will be coming in 2 days with new wheeles but so far no update from company neither from there technical agent. Need help from this company

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Jul 2, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 26, 2017

Eureka Forbes Customer Care's response Dear Vivek,

Please share your contact details/customer ID and I will have a call back arranged to discuss this further.

Regards,
Anita

Verified Support

May 28, 2017

Eureka Forbes Customer Care's response Dear Vivek,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita

Verified Support

May 30, 2017

Eureka Forbes Customer Care's response Dear Vivek,

As I haven't received your details, your complaint has been closed from my end. Do contact me in case of any query.

Regards,
Anita