[Resolved]  Eureka Forbes — Fraud Sales Executive

Address:560048
Website:www.eurekaforbes.com

Hello,

I booked Dr . Aquaguard for a demo online .
The demo person came and gave the demo at my home address .
He promised to give me 1000 discount and life time free service .
Next day he came for payment and asked me to pay the actual amount online and promised me that once the product is delivered to me, he will come in person and give me back my 1000 Rs in cash and the warranty card for life time free service of the machine which includes no visiting charge lifetime .
But Since then, he never came and everyday he says on phone that its raining and he cannot come .
I know i have been fooled and would not get my money back .
But i want to bring it to the notice of Eureka forbes that their executives are doing fraud and the company will lose the trust of the customers
Request them to take appropriate action against the concerned person .
Name: Nagaraj
Mobile: [protected]
Email id that he gave me : [protected]@gmail.com

regards,
Vaibhav
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Nov 12, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Aug 04, 2016
Updated by gargv58
Apart from his email id, Nagaraj, the executive asked me to send the payment details to one more email id .
Email : ramesh.[protected]@eurekaforbes.com
Might be his partner in crime .

Regards,
Vaibhav
Customer ID is [protected]
Order ID is [protected]
Verified Support
Sep 16, 2016
Eureka Forbes Customer Care's response
Hi Vaibhav,

We have received feedback from our service team that your issue has been resolved.

Regards,
Seema
Complaint comments 

Comments

Hi Vaibhav,

Thank you for connecting with us. Your concern is o[censored]tmost important to us. Our area service person from Bangalore will contact you soon. Request your patience in the meantime.

Regards,
Eureka Forbes Team

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