[Resolved] Eureka Forbes — Fraudulently cheating us | |
Ref: contract receipt no.[protected] dt. 30/03/2016 cusomer code [protected] Ms on mobile received that candles have been changed on your water filter whereas no one attended to our water filter and no such candles ever changed therein. Complain was lodged bearing no. [protected] to sagar and no. [protected] to asha. There was no response. Mr. Rajnath was contacted on mobile no. [protected] on 2nd february 2017. After rigorous follow-up on 25/02/2017 mr. Shaban ahmed technitian having no.64122 attended and refused to change the candles. He said to contact mr. Sandeep panday mobile [protected], he further referred to rajnath tiwari on mobile [protected]. He was called almost 4 times, it was ringing and he did not pick up the phone. After another mobile no. [protected] of hemant gaikwad was given, he was contacted and again asking the same story from beginning, he said sorry he can not do anything. After only resort to us to lodge fir in police station. As company is deaf and its representatives have absolutely clear malafide intention to cheat customer. Was this information helpful? | |
Mar 30, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Feb 25, 2017 Eureka Forbes Customer Care's response Dear Ahuja, This is surely disappointing. I have shared your concern with my concerned team and they will look into it ASAP. Regards, Priya Verified Support May 23, 2017 Eureka Forbes Customer Care's response Dear Ahuja, I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening! Regards, Priya | |
2 Comments | |
Comments
What a dick eureka forbes us.
Reply
I have ordered aeroguard SPL 200 which was supposed to reach us by 16 th feb 2017 however it has not reached yet. I called the customer care for the same however there was no satusfactory response from them.
Eureka Forbes Customer Care's response, Feb 28, 2017
Verified Support
Dear Pratham,
It shouldn't have happened. Please share your registered contact no./customer ID and I'll ask my team to arrange the delivery of your product ASAP.
Regards,
Anita
It shouldn't have happened. Please share your registered contact no./customer ID and I'll ask my team to arrange the delivery of your product ASAP.
Regards,
Anita
Eureka Forbes Customer Care's response, Mar 2, 2017
Verified Support
Dear Pratham,
I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.
Regards,
Anita
I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.
Regards,
Anita
Eureka Forbes Customer Care's response, Mar 4, 2017
Verified Support
Dear Pratham,
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.
Regards,
Anita
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.
Regards,
Anita
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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