Eureka Forbes — Free servicing

Kunaldhagat

from Mumbai, Maharashtra

Address:

411015

Have contacted 4 to 5 times for getting my 1st free servicing done but no respose from the company. It is more than 15 days from my first service req. None of their facilities ie sms req/ call center/ missed call to certain number and they will call you back is effective. Then their call center is giving some contact no of local vendor and asking you to contact him.

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Kunal,

We regret the inconvenience caused to you. Request you to share your contact details/complaint no/ customer ID to help us resolve your issue at the earliest.

Regards,
Eureka Forbes Team

Kunaldhagat

from Mumbai, Maharashtra

Mob No/landline [protected]/[protected]
Complaint no [protected] (latest one but not of today, of 17 oct 2015)
Customer id [protected]
have called 5 ties exactly in which i recd complaint no twice and latest one was today in which i was asked to call on [protected]/[protected]. Regards. Kunal.