[Resolved]  Eureka Forbes — hating service

Address:

600063

I bought dr magna six month before. (Staying in chennai-tambaram) few weeks before got call from eureka for maintenance. They schduled date and they did not come. Then i have raised complaint and they came on last monday and he did check and reassembled in properly. Its been heavy leakage and i have given complaint so they alloted technician. May 1 was holiday so entire day was gone, lot of water is getting wasted (Hope we indians knew the water value). I got message from eureka for technician number (Your service request number [protected] has been allocated to technician mr. T. Durai ([protected]). It will be attended shortly). I called him earlier morning and told him clearly water is getting wasted come and fix. He said his collegue will come then i called a hour after he said he will imform then 3rd time he said the same. Till after noon i was waiting for him in home. I went office and keep on tired till 7.00 pm around 10 times there is no response at all. I could not reach chennai office number also always engaged. I need to escalate this kind of poor response. Just few minutes before gave 2 calls there is no response from technician. If you need i will attach all screen shots of mobile call logs. Hope you know about water value. I need fix asap. No comments from my end.